Privacy Policy

Privacy Policy

Protecting your data and personal information

Effective Date: May 4, 2026

This Privacy Policy explains how Powersport ("we", "us", or "our"), located in Quebec at 2369 Bd du Curé-Labelle, Saint-Jérôme, Quebec, J7Y 5E9, Canada, collects, uses, discloses, and protects personal information in accordance with the Private Sector Privacy Act (Law 25) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website or providing us with personal information, you consent to the practices described in this Policy.

1. Scope of the Policy

This Policy applies to personal information collected from:

visitors to our website,
current and potential clients,
individuals who contact us to obtain services or information.

Our services are not intended for individuals under the age of 14, and we do not knowingly collect information from children under the age of 14.

2. Privacy Officer

We have appointed a privacy officer responsible for ensuring compliance with applicable laws.

Privacy Officer

Powersport

Email: contact@powersport.ai

3. Personal Information Collected

We only collect personal information necessary for our activities, including:

Name
Email address
Phone number
Postal address
Employment information provided by the user
Messages sent via forms or chat
IP address
Device and browser information

Information may be collected:

when you communicate with us
when you complete a form
when subscribing to communications
through cookies and analytical tools

4. Cookies and Tracking Technologies

We use cookies and tracking tools to improve our site and analyze its use, including:

Google Analytics
Pixel Meta / Facebook
Retargeting tools
Consent management tools

You can disable cookies in your browser settings, although some features may be limited.

5. Purposes of Collection

Personal information is used for the following purposes:

Provision and improvement of our services
Responding to requests and customer service
Managing marketing communications
Customization of advertising and user experience
Website performance analysis
Security and fraud prevention
Compliance with legal and regulatory obligations

We do not sell personal information.

6. Marketing Communications

With your express consent, we may send:

newsletters
promotional communications
SMS marketing
transactional messages

You can withdraw your consent at any time.

7. Payment Processing

We do not currently process online payments on our website.

If this feature is added, payments could be made through Stripe, whose privacy policy will apply.

8. Disclosure of Personal Information

We may disclose personal information to trusted service providers, including:

CRM platforms
Marketing platforms
Email sending services (such as Mailgun and SendGrid)

These providers may only use the information for the intended purposes and must ensure its protection.

Some providers may be located outside of Quebec or Canada, and data may be subject to foreign laws.

We do not disclose personal information other than when required or permitted by law.

9. Retention and Security

Personal information is kept in Quebec.

We apply reasonable security measures to prevent:

loss
theft
unauthorized access
disclosure
modification
misuse

Information is kept only for the duration necessary for the intended purposes or as required by law.

10. Automated Processing and Artificial Intelligence

We may use automated tools and artificial intelligence technologies for:

marketing optimization
audience segmentation
personalization

These tools do not make decisions producing legal or significant effects on individuals.

11. Your Rights

Subject to applicable laws, you have the following rights:

right to access your personal information
right to request a correction
right to withdraw your consent
right to request deletion, where permitted

Requests must be sent to:

contact@powersport.ai

Identity verification may be required.

12. Cross-Border Transfer

When information is processed outside of Quebec, it may be subject to local laws.

We take reasonable measures to ensure adequate protection.

13. Third-Party Websites

Our site may contain links to third-party sites.

We assume no responsibility for their privacy practices.

14. Complaints and Information Requests

For any questions or concerns regarding privacy, please contact our officer:

contact@powersport.ai

If you are not satisfied with our response, you can contact the:

Commission d’accès à l’information du Québec

15. Changes to this Policy

We may update this Policy to reflect legislative or operational changes.

The effective date will be revised accordingly.

Your continued use of the website constitutes your acceptance of the updated version.

16. Contact Information

Powersport

Address: 2369 Bd du Curé-Labelle, Saint-Jérôme, Quebec, J7Y 5E9, Canada

Email: contact@powersport.ai

© 2026 Powersport.ver 2026-05-04